Working with tax agents
The measure
HMRC have published a Consultation Document 'Working with Tax Agents: The Next
Stage'. It is part of the long-running programme 'Modernising Powers, Deterrents
and Safeguards'. It follows up the April 2009 document 'Working with Tax
Agents'.
Overall HMRC's approach is to: ensure that it has effective powers to police tax
agents reasonably and proportionately; ensure that safeguards are sufficient and
accessible; take account of the principles underlying recent changes in tax
administration law such as the new penalty regime; consider greater disclosure
by HMRC to professional bodies; and work with unaffiliated tax agents to ensure
they maintain high standards.
The aim of the consultation is to work more closely with agents to identify how
to improve the way HMRC works with tax agents. This includes providing support
for professional standards and understanding how HMRC and agents can best deal
with risks in the tax system.
The consultation document does not involve further consideration of some ideas
referred in the April 2009 Consultation Document. In particular, it is not
intended to make changes to the law relating to tax avoidance, nor to the way
HMRC address it. HMRC does not propose taking forward registration or regulation
of tax agents. HMRC does not intend to routinely question agents in respect of
individual errors or to seek to penalise tax agents in respect of them.
This consultation makes further proposals about tax agents who help to submit
deliberately incorrect returns. If evidence suggests that a tax agent has been
involved in deliberate wrongdoing HMRC will always treat the matter as one of
extreme seriousness. The document considers the adequacy of the powers available
to HMRC in this context. HMRC do not wish to treat all such cases criminally.
They also wish to use cost-effective civil investigation of fraud, if
appropriate, for which it needs an effective civil regime. The inference is that
HMRC do not consider current law to be effective for civil investigation of
fraud. HMRC proposes to enable it to access the working papers of tax agents who
have been involved in deliberate wrongdoing which leads or is intended to lead
to a loss of tax. This would broadly implement a 1983 Keith Committee proposal.
Working papers would be widely defined. HMRC also proposes to make a tax agent
who has been involved in deliberate wrongdoing liable to a sanction which acts
as an effective deterrent.
HMRC is also seeking views on publishing the names of tax agents penalised for
deliberate wrongdoing in their capacity as an agent.
HMRC also considers it should examine agents whose clients' tax returns reveal
persistent errors, or a lack of care or technical competence. HMRC would first
approach the agent. This approach had evidently worked well following a 2000
initiative referred to in Budget 2000 press release Rev10. This Consultation
Document also discusses how disclosure to an agent's professional body of
persistent errors, or a lack of care or technical competence would enable the
body to help the member. No additional legislation is needed for this. HMRC
recognise consultation on this may take longer than consultation on most of the
other areas considered.
The document also considers agents who submit a high volume of incorrect claims
or returns that have little or no merit, and proposes a specific remedy. HMRC
recognises that this requires it to distinguish the problem cases from the
majority of claims.
In summary this proposal is that once HMRC has established through normal
compliance checks that repayment claims etc are likely to be incorrect, HMRC can
require the agent to verify information for all of its clients, or provide
further information in respect of all those claims. HMRC can issue the notice
only if the information is reasonably required for the purposes of checking the
tax position of persons for whom the agent has submitted repayment claims etc.
No notice can be given without the approval of the First-tier Tribunal. HMRC may
withhold repayment, or choose to make payment only to the taxpayer, until the
information has been provided and the repayment claims agreed.
Any of the existing or new powers would not be used against agents who were
simply defending or advancing their clients' interests; there would be strong
safeguards to prevent this.
HMRC believes that any new legislation would not differentiate in principle
between tax agents who are affiliated to a professional body and those who are
not. However, membership of professional bodies gives HMRC reassurance that
robust procedures will be in place, and monitored independently.
HMRC accepts that in some areas it must improve its performance. In particular,
in response to the earlier Consultation Document concerns were expressed about
the training and expertise of HMRC officers, and the way that HMRC errors
created extra and unnecessary work for agents.
Who will be affected?
All tax agents who submit incorrect returns deliberately, or who submit many incorrect returns, could be affected.
When?
The consultation period for this document ends on 3 March 2010. Consultation in some areas seems likely to continue for some time beyond.
We welcome the continuation of consultation on these potentially difficult areas and the recognition that errors are made by HMRC as well as agents. A wide variety of views were expressed in the Budget 2009 consultation.


